In the weekend of 27-28 October our new Terminal Operating System (TOS) went live at Uniport. We are now into operations with our new TOS and would like to take the opportunity to inform you on our experience this far.

In general it can be said that the Uniport staff is still in the phase of adapting to the new environment and therefore is facing temporary challenges with the daily operation. However trained as far as possible we hope you will understand that a full swap of all operational, administrative and planning systems have a huge impact on everyone inside our organization, all connections with authorities and you as our loyal customer. It takes time to come back to the required levels of flexibility and stability in our day-to-day operations you are accustomed to.

Fortunately Uniport has not witnessed a severe shut down since the ‘go-live’. We also see signs that our system is improving. We do feel that we do not only have insight in the issues that we need to tackle to increase overall performance, we also know how to tackle these issues within our TOS to come to the desired increase in overall productivity. It however at this time is difficult for us to comment when (in time) the alterations that require to be made in our TOS will have the required effect on an overall performance increase. Furthermore, the Uniport staff is dedicated and working 24/7 together with a specialized team and our TOS supplier to minimize the experienced disruptions going forwards.

New Uniport customer portal on 22 oktober

Prior to the implementation of our new Terminal Operating System (TOS), we will introduce a new customer portal on 22 October 2018. In this letter we explain what this new customer environment has to offer you. You can reach our new Uniport customer portal via https://webportal.uniport.nl

First arrange access
Before we start, we first have to grant access to your organization. In order to do so, we need your help. Please mail us the name, e-mail address and telephone number of your two main users via webportal@uniport.nl before 19 October 2018. After receipt, our IT department will contact them directly. These main users ultimately control the access and access rights of all your users.

Terminal reports available
We can send you various reports from our new TOS. Read here which reports we have available for you. Please advise us before 17 October 2018 which colleague wants to receive which report. You can inform us via webportal@uniport.nl.

Road hauliers pre-notify via Portbase from end October

Are you a road haulier who needs to drop off and/or pick up a container at Uniport? If so, pre-notify your visit and the container via Portbase as per 29 October 2018,07:00. Once you have submitted your pre-notification via the services Hinterland Container Notification - Road (web) or Road Planning EDI, you will automatically receive status information. This allows you to optimally plan each visit and shorten your overall processing time on our terminal.

Part of new TOS-implementation
The pre-notification via Portbase Uniport is part of the implementation of our new Terminal Operating System (TOS). With this and the complete transition to Portbase, we want to to serve you even better in the future.

Pre-notify your Customs documents via Portbase as well
Are you a road haulier also responsible for submitting proper Customs documents to Uniport? From 29 October 2018, you will always have to do this via Portbase, using the services Notification Import Documentation and Notification Export Documentation. It will no longer be possible to submit these via the Uniport website.

Re-configuration of EDI-connection required

In the weekend of the 27th and 28th of October 2018 Uniport will be switching to a new Terminal Operating System (TOS). This means that we will have to reconfigure our existing EDI connection with you. Our new business rules and message specifications are available now. These will automatically take effect as soon as we have switched to our new TOS. Read the complete news in our letter.

What do we need from you?

  1. Download our new business rules here.
  2. Do you have any questions or suggestions regarding these business rules? Or do you disagree? Please inform us as soon as possible via tosedi@uniport.nl.
  3. Submit us the name, telephone number and e-mail address of your central point of contact within your IT department before 1 October 2018 via tosedi@uniport.nl. This enables us to deliver our EDI test messages to your organization and to send further information to the right contact person.
  4. Here you can download the specifications of the standard COARRI and CODECO messages that our new TOS will send to your organization as per go live. These messages differ from the current Uniport EDI messages. We therefore request you to test this thoroughly before the weekend of 27 and 28 October.

27 – 28 October transition to new Terminal Operating System

In the weekend of the 27 and 28 October 2018, Uniport will switch to a new Terminal Operating System (TOS). During this go-live no operation is possible at our terminal. Read this letter to learn what this means for you in that weekend. Of course, we make every effort to ensure that the transition runs as smooth as possible. With our new TOS we can be of even better service to you in the future.

Find all details on our special page New TOS.

Cancellation handling documents RTO code NT1

As from 1 September 2018 Uniport stopped handling transport documents following the standard procedure (RTO code NT1). Containers can only be picked up with transport documents according to the simplified procedure (RTO code MRN). Portbase has adjusted the services Notification Import Documentation and Transit Declaration accordingly.

Note! In connection with the new situation, it is vital that you - in a timely fashion - obtain an Authorised Consignor (TA) permit from Customs listing Uniport as a departure location. You can ask Customs to add this departure location to your permit or (if you do not yet have one) request a new Authorised Consignor (TA) permit. Please take care of this today!

You find further details in our letter and on the Portbase website.